Cashiers

Job Summary

Cashiers process customer purchases correctly, collects payments and returns accurate change. Cashiers communicate regularly with customers throughout the day, on a day to day basis. Cashiers also communicate with supervisors any general or customer related issues.


Duties

Cashiers generally carry out the following duties:

  • Greet customers

  • Communicate to customers about special offers, store policies and answer any of their store related queries

  • Process customer purchases

  • Collect payments and returns change and receipts accurately

  • Package customer items properly

  • Maintains the cleanliness of work station and stock of supplies

  • Count and record the monies in their register accurately at the beginning and end of shift

Qualifications

No formal education is required for cashiers; they are trained on the job.

Testing

In order to test cashiers effectively, employers usually administer the Customer Service Personality test to evaluate the individual’s customer service qualities and willingness to communicate amicably with customers regularly. The Work ethics test is also another favorable test which assesses the individual’s general attitude towards work. Lastly the maths business test and cognitive IQ tests should be administered to assess an individuals basic arithmetic knowledge and problem solving skills as these idividuals handles daily financial functions.

 

Recommended Tests
  • Maths Business Test
  • Customer Service Test
  • Work Ethics Personality Tests
  • Cognitive IQ Tests

     

     

Cashiers

Job Facts

2018 Median Pay
$22,430 per year, $10.78 per hour
Entry level qualification
No formal educational credential
Number of jobs in 2016
3,555,500
Expected Growth rate (2016 – 26)
-1%