Receptionists Personality Test
Teamglide's receptionists personality test is a tool that will assess whether an individual has the necessary personality traits that are required to be a receptionists in your organization. Person's who score high on this test are more likely to be a great receptionists, who excels at communication, is dutiful, cooperative and eager to learn. The receptionists personality test acknowledges the characterizes of a great receptionist; such as a positive attitude, great communication skills and consistency/dependability.
Our tests uses (5) five personality traits. These are an employee or prospects'
- extraversion
- emotional stability
- agreeableness
- conscientiousness
- openness to experience.
This tests understands the responsibility of these employees as they provide the first impression of your organization. Due to the fact that they are usually the very first point of contact, whom clients will be interacting with when contacting an organization. Therefore this test will assess individual's :
Communication Skills
- Oral Expression
- Active Listening
- Communicating with Supervisors, Peers and/or Customers
Ensuring that respondents can adequately perform these main tasks;
-
Forwarding calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Transmission of information or documents to customers.
This test consists of 50 items; very few people finish all 50 items in the 15 minute time limit.
Advanced Scoring
Individuals who are ultimately suitable to be a receptionists will have these metrics within their assessment results.
Metric 1: Moderate Levels of Extraversion - Are expressive, communicative and easily relates to others.
Metric 2: High Levels of Emotional Stability- Express and think positively, actively listen to customers and peers.
Metric 3: High Levels of Agreeableness - Are sociable, compassionate and cooperative.
Metric 4: High levels of conscientiousness - Are self motivated, disciplined and dutiful.
Metric 5: Are Open to Experience - Are flexible, creative and eager to learn.
How Teamglide's Receptionist Personality Tests Can Help Your Organization
First Impressions
Your receptionist is the first person a client or guest interacts with and acts as the initial representative of your business. Sometimes, they're the only point of contact between a business and the public. Therfefore those candidates who score well on the TGRT are more likely to have a polite and sociable person ready to greet consumers, to make great first impressions.
Resourcefulness
Candidates who score well on the receptionist test are more likely to think fast, find solutions to problems, and ensure that clients and customers feel that they’re in good hands.
Dependability
Respondents who are measured to be a great receptionist are more likely to be dependable to carry out task and manage time effectively.
Training and Development
Teamglide's receptionists test offers more than a "yes" or "no" assessment of a test-taker's ability to be an adequate receptionists. The score and breakdown of the results provide direction for employers on training and development.
Ultimately finding an amazing receptionist is a crucial asset for any business. As a receptionist is a priceless asset when it comes to how your business is perceived and how its inner workings are run.
To help you find and screen these valuable employees to add to your team. Schedule Teamglide's Receptionists Test