Facilities Assistant (Corporate Front Desk)

McKinley, Capiz, ph
Posted: June 7th, 2019

TELUS International
Position Summary
  • Manages all administrative functions at the front desk area (including, but not limited to, headset and locker issuance) and serves as the front liner of Facilities Department.
Functional Responsibilities
  • Receives and routes incoming calls to respective team members and departments in the company.
  • Ensures that all calls are handled in a courteous, efficient and expedient manner.
  • Manages document logistics.
  • Manages the online tool for reservations on common meeting areas (i.e Boardrooms, Small Meeting Rooms, Conference Rooms, Lounge, etc..)
  • Coordinates with other internal departments to ensure that equipment in all common meeting room areas are all in good condition.
  • Manages and monitors tickets, emails and other administrative functions on the units.
  • Manages and monitors lockers, pedestals, laterals and cabinets issuance.
  • Sends out emergency notification, coordinates emergency facilities calls.
  • Manages site facilities directory.
  • Amendable to work on graveyard, holiday & weekend shift.
Internal Customer 
TELUS International Philippines
External Customer
Service providers, contractors, lessor, property managers, government agencies, PEZA, etc
Educational Background
Preferably Bachelor's degree or certificate Course
Work Experience
Preferably at least 1 year related work in administration or receptionist assignment
Technical Skills
Knowledge on Microsoft Office applications
Other Skills
  • Systematic
  • Highly organized
  • Time and project management skills. 
  • Excellent written and oral English communication skills.