General Manager

Montego Bay, Saint James, jm
Posted: June 26th, 2019

We are not a restaurant. We are an experience and The General Manager is the heart of the experience. The GM leads a team of smile creators and fun makers. It is their responsibility to motivate and coach their team to execute with excellence. Because excellence is who we are, not our goal.

How do they do this? It’s all about our people. The General Manager has the privilege of leading and working alongside a talented and passionate group of managers and associates. He/She is responsible for all business functions – operational excellence, upholding standards and processes, maximizing financial performance, building partner and community relationships and growing the brand.

Here’s what you gotta do:

  • Demonstrate Margaritaville Caribbean Group’s Core Values
  • Supervise, coach, develop and mentor venue managers and their teams to provide an extraordinary guest experience
  • Leverage business metrics and trends to drive performance and to maximize profit and revenue
  • Cultivate relationships with community leaders and organizations to ensure strong connections
  • Drive associate engagement by leading from the front
  • Uphold operating and safety standards
  • Hold managers accountable
  • Forecast and control sales and expenses
  • Interact with guests
  • Celebrate associate and team success

Still interested? Here’s what we need from you:

  • 10+ years in a fast-paced, multi-faceted restaurant or entertainment venue with 3+ years as a General Manager
  • Multi-unit management experience is desired but not required
  • Excellent communication, time management and organization skills
  • Ability to lead from the front and work as a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location